Rabu, 18 Juni 2014

MindBullets: News from the Future

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published by FutureWorld.org
Barclays Plc to close retail bank in the face of persistent decline and customer flight
Dateline: 11 June 2019
It was just five years ago that Uber upset the applecart in London's taxicab industry. Unable to compete with the smart app and its ride-sharing, car supplying service, the traditional black cabs that were so much a feature of London city life simply faded away. As one enthusiast remarked: "Who needs 'The Knowledge' when you've got Google Maps and great service?"
Now other industries have been caught napping by upstarts who broke all the rules. The latest is banking, and dinosaurs like Barclays are feeling the effects of a different way of providing services, using technology to connect peer lenders and borrowers, and facilitating transactions at a fraction of the cost.
The startling fact is that the new generation of consumers is not interested in tradition, rules and conventional wisdom. They are willing to take risks, give trust and reward excellent service with brand loyalty - even if the entire channel is digital. And they tell their friends about it. All the time.
The economy of access has made it possible for people to forego ownership in favour of services. No one wants to own a washing machine, they just want clean laundry. City dwellers don't want to own a car, they just want effortless mobility. And they definitely don't want to feel 'owned' by a bank or telecoms operator.
So what about your industry? Could your business be ubered by a competitor you haven't even noticed yet? Or are you planning to be the next Uber?
Published 19 June 2014
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Links to related stories
1. Uber registrations 'increase 850%' as black cab drivers stage London protest - Independent, 11 June 2014
2. Taxi drivers stage protest over Uber app - BBC, 11 June 2014
3. The threat to banks is not Google or Amazon but... Financial Services Club Blog, 13 June 2014
4. Ready to replace your bank? - Simple.com
5. MindBullet: WALL STREET HEARS THE CLOSING BELL – FOR THE VERY LAST TIME (Dateline 15 March 2016, Published 17 March 2011)
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